Apply for Customer Service Representative : Public Storage – United States

As a Property manager and custodian, it is expected of you to provide superior customer service skills including a positive and welcoming experience to all customers. With your awesome relationship with customers you will be able to provide solutions to customers while selling products and services.  Are you up to the task? apply for Customer Service Representative at Public Storage Company.

Extra efforts will be required of a customer service representative, this means you will not mind splitting your time between office and outdoors just to ensure things are done rightly. If this is you then, apply for Customer Service Representative  position at Public Storage Company.

Apply for Customer Service Representative : JOB RESPONSIBILITIES:

Company : Public Storage
Job Type : Full-time
Location : Katy, TX, United States


Excellent Customer Service
  • Provide outstanding customer service; recommend storage solutions and assist them with their storage needs
  • Welcome customers and make their move-in a positive experience through friendly interaction and knowledgeable guidance
  • Take pride in the appearance of your property; maintain a clean and debris-free location for a great customer experience
  • Consult and sell Public Storage packing and moving supplies


Day-to-Day Business

  • Work independently or with other team members at multiple locations
  • Days will consist of a mix of customer service and property upkeep
  • Make customer calls regarding their account, collections and other items; document notes on the computer system
  • Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent
  • Manage, audit, balance cash drawer; prepare and make daily deposits
  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience
  • Partner with District Managers and other team members to exceed company goals and expectations



  • Hourly rate of $10.50
  • On-site company housing at many locations
  • Extensive paid training and coaching plans to grow your interpersonal and business skills – we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off with annual cash payout of unused hours
  • Next level roles and career opportunities throughout the United States



  • Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies
  • Minimum one year of customer service and/or sales experience
  • Energetic, outgoing and delivers service with a smile
  • Strong communication, problem solving and time management skills
  • Valid and current driver’s license with reliable personal transportation used during the work day
  • Can work from 9:30 am to 6:00 pm any day of the week, including weekends and holidays
  • Adaptable – comfortable working alone or with other team members at multiple locations
  • Proficient in Windows-based computer programs and data entry such as account notations and balancing daily transactions
  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows


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Method of Application

Interested candidates should click on the button  below to apply for customer service representative position at Public Storage.

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